Business Home Lending Manager

Job Description

• Positions available in the Melbourne, Mulgrave, Geelong/Geelong West and Traralgon offices
• Referred and new business - Home Lending for Business Customers
• Career growth and development

How will I help? This role is an exciting expansion of a newly created position, designed to support Business Customers with their Home Lending needs. As a Business Home Lending Manager, you will work closely with our Banking channels across Commercial and SME Banking, helping customers across various markets access tailored home loan solutions. You will be based out of local Commercial Centres and SME/SB Regions, acting as the direct point of contact for local Business Bankers. This is a customer-facing role, where you’ll engage with customers, bankers, and brokers to deliver an exceptional experience. Referrals will come directly from Business Bankers, allowing you to focus on building strong relationships and delivering great outcomes. You’ll work in the office 3 days a week and collaborate with Lending Managers who will assist you with origination of home loans outside of the standard process. This is an excellent opportunity to play a pivotal role in a growing team while helping to drive success for our Business Customers. What’s in it for me? Being a newly created team, you will have opportunities to shape best practices for your team and have full responsibility for your own daily operating rhythm. You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. What do I need? We are seeking candidates with proven experience in customer-facing roles, ideally within the financial services or lending industry. Exposure to Business customers is an advantage. You’ll be someone who thrives on building relationships, exceeding customer expectations, and achieving results. Your strong commercial acumen, ability to manage detail, and exceptional organisational skills will set you up for success in this dynamic, fast-paced role. What’s it like to work there? We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together. As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. Hear from some of our people and their experiences working with us. How do I apply? Start here. Just click on the APPLY or APPLY NOW button. At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au . Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au

• Please note, there may be a delay in reviewing applications due to the Christmas shutdown. We are back in January and will get back to you as soon as possible.