Administration Officer - Emergency Department

Employment Type - Permanent Part Time; Casual Job Category - Administration - Ward Clerk Req Id - 1341

• Engage with diverse patients and families in a fast-paced environment
• Support medical staff with critical administrative tasks for optimal patient care
• Join a dynamic team in a high-pressure and rewarding healthcare setting
• Multiple Permanent Part time roles available

About Barwon Health Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all. About The Facility Our major sites include University Hospital Geelong in Geelong’s CBD, the McKellar Centre precinct in North Geelong, Barwon Health North in Norlane, and residential aged care facilities spanning the region. Comprehensive mental health, community health and dental services are delivered through various programs across the Barwon South West Region, including Torquay and Colac. On average, the Emergency Department at University Hospital Geelong treats more than 200 plus people on any weekday, and even more people on weekends and during holiday periods. The Department has dedicated assessment areas including fast track, adult, paediatric, resuscitation, trauma and mental health areas and provides a service that ensures high quality, safe, people-focused care. About The Role As an Emergency Department Administrative Officer you will work in a high performing, committed and flexible administrative team that:

• provides a suite of customer and patient liaison focused services to patients, families and visitors of all areas of the Emergency Department in a manner that is respectful, compassionate and caring
• provides vital administrative support to medical and nursing staff to support patient services and care within the Department and across Barwon Health
• accurately collects complex patient and service data for reporting and financial services
• establishes strong working relationships with both internal and external stakeholders and consumers.

To Be Successful In The Role You Will Have

• demonstrated experience delivering high quality customer service
• the ability to work in a large multidisciplinary team
• a proven ability to multitask, manage competing priorities and problem solve
• a proven computer literacy and ability to learn specialist programs
• the ability to adapt to a high pressure and fast-paced environment
• the ability to work shift hours as required

Applicants with previous experience in an Emergency Department or other medical environments will be highly considered. Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services. About The Culture You will have the opportunity to be part of a highly skilled, professional and dedicated team who take pride in providing high quality services. We promote positive, respectful relationships and strong partnerships within the workplace. Grow and develop your capabilities with Barwon Health’s commitment to professional development. Barwon Health staff benefits

• Excellent working conditions with a high sense of job satisfaction.
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program.
• Wide-range of professional development opportunities to enhance your career.
• Attractive salary packaging benefits. Living expenses capped at $9010 and meals and entertainment capped at $2650.

About Geelong Derived from the local Wathaurong Aboriginal name for the region Djilang, Geelong is thought to mean ‘Tongue of Land’. Geelong offers a range of lifestyle choices including inner city, coastal, suburban and rural homes.

• Geelong is home to world class schools and education providers.
• Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
• Appreciate our vast and abundant parklands, sports and entertainment attractions, and thriving dining and shopping complexes.

To learn more about the region, click here. Diversity and Inclusion We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected. Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities. We are committed to providing positive employment opportunities and a workplace that promotes wellbeing, and we welcome and encourage applications from those who identify as Aboriginal and/or Torres Strait Islander. We actively encourage individuals with disabilities and diverse backgrounds and identities to apply for our positions. Should you require any reasonable adjustments or support during the recruitment process, we are here to assist you every step of the way. We are committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards. This role must be fully vaccinated for COVID-19 and influenza and meet the requirements of the Barwon Health immunisation policy. Contact person: Brett Jobling - ManagerEmail: brett.jobling@barwonhealth.org.au ORContact person: Sue DriscollEmail: sue.driscoll@barwonhealth.org.au Phone: (03) 4215 0166 Application closing date: 14th, March 2025Position Description