Casual Outreach Coordinator

• Help provide the latest best practice services for anyone who needs it
• Gain skills with Australia’s largest provider of government-funded hearing care
• Ongoing, casual role
• Working at Darwin and nearby locations

Want to improve the lives of Australians, no matter who they are? Join us and build a career and future you’ll be proud of. It matters more at Hearing Australia Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it. Your opportunity As a Casual Outreach Coordinator, You’ll Be Responsible For The Logistical Co-ordination And Administration Of Outreach Visits. Working Side By Side With People Who Go The Extra Mile, You’ll Also Love The Feeling Of Helping Children And Adults Who Need Us. Here’s How You’ll Do It:

• Support Manager with rostering of clinical staff availability for outreach trips
• Act as the primary point of contact for enquiries (internal and external) relating to outreach visits and services
• Confirming outreach trip dates with communities, stakeholders in advance and in the lead up to the trip
• Invoicing & receipting as required
• Liaise with Manager and the Work Health Safety team to assess and monitor potential hazards on outreach trips. Reevaluate trips, minimise risks and cancel or reschedule trips when necessary
• Engage in the reporting of hazards or incidents via the Hearing Australia reporting process

What You’ll Bring We believe the successful candidate will have excellent organisation skills, an understanding of First Nations cultures and the ability to deliver outputs collaboratively with internal/external stakeholders. You’ll Bring:

• Previous experience in a customer facing role
• Demonstrated commitment to best practice customer service
• Self-motivated to work independently, prioritise tasks to meet deadlines
• Must be able to work in multiple platforms including in a team setting, remotely and independently

What matters most? It’s simple – your drive to help anyone and everyone who needs us. And you’ll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country. Why Hearing Australia? There’s So Much To Love About a Role With Us. But Our People Say There’s Three Things That Set Us And Their Careers Apart. They’re About:

• How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something
• Who we work with: Here, you’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special
• Where we’re going next: As our industry evolves, we’re committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.

What does that mean for you? As a Casual Outreach Coordinator, You’ll Know That Every Day, Your Work Is Helping Children And Adults Who Need Us. Just Ask Lauren, One Of Our Dedicated Community Hearing Health Representatives, About Why They Choose To Work With Us: “We look at the bigger picture. We handhold our clients throughout their journey.” You’ll Also Enjoy a Range Of Benefits, Including:

• Salary package includes a generous 15.4% superannuation
• Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)

Let’s create the gold standard of hearing care We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver’s licence and must have rights to work in Australia. Hearing Australia is an Equal Opportunity Employer and embraced diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within. We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.